About Pet Paradise

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At Pet Paradise, our mission is to provide healthy, well-socialized animals while educating and supporting responsible pet ownership. We are committed to the highest standards of animal care, proper nutrition, clean environments, and daily interaction to ensure every animal thrives.

We believe that bringing a pet into your home is a lifelong commitment. That’s why we take the time to guide each customer with honest advice, hands-on instruction, and ongoing support. Our goal is simple: healthy animals, educated owners, and lasting relationships built on trust.

Pet Paradise has proudly served the community of Willoughby and surrounding areas since 1987. For nearly four decades, we have been known as the “Friendly Store,” helping generations of families welcome beloved pets into their homes.

What began as a specialty shop focused on hand-fed baby birds has grown into a diverse pet store offering birds, re-homed companions, small animals, reptiles, and a complete selection of quality supplies. Over the years, we have adapted to changes in the industry while staying true to our core values: compassionate care, education, and personal service.

Through economic challenges and the rise of online shopping, Pet Paradise has remained dedicated to being a local, family-oriented pet store where customers can receive knowledgeable guidance and see firsthand how their animals are raised and cared for

Our team is made up of experienced, passionate animal lovers who are committed to the well-being of every pet in our care. From hand-feeding baby birds to assisting customers with habitat setup and nutrition plans, we work together to ensure each animal receives daily attention and proper husbandry.

We pride ourselves on taking the time to educate — whether you are a first-time pet owner or an experienced enthusiast. Our staff stays informed on best practices in animal care so we can confidently support you throughout your pet’s life.

At Pet Paradise, we treat every customer like family and every animal as if it were our own.